Welcome To Pink Nails
Welcome walk-in and appointment.
If you are seeking a nail salon that helps you to rejuvenate your beauty, Pink Nails is the ideal destination! Located conveniently in Pensacola, FL 32504, our nail salon is proud to deliver the highest quality treatments to our customers.
Leave the busy and stressful life behind – be pampered by our creative, enthusiastic, and well-trained technicians. Come to our nail salon to dip into the comfortable atmosphere, airy and elegant space. Here we provide the best services for our valued customers in the beauty care industry at a reasonable price such as Manicures, Pedicures, and so much more. No matter what services you choose, our professional staff will bring you the most satisfaction.
OUR PHOTOS
POLICY
Making and keeping your appointments
• No matter what kind of appointment you are making, keep in mind that time has become a precious commodity - both yours and the person you’re making the appointment with. Etiquette for the nail salon is no different than etiquette anywhere else. Don’t intentionally treat others' time with disrespect. Nail technicians nearly all depend on their appointments to make a living, and when you don’t show up, it’s likely they don’t get paid. Some salons even charge you if you don’t show up. Technicians will usually understand if you have overscheduled yourself and can let them know as soon as you see you aren’t going to make it. The earlier the better, because there’s a chance that the tech can fill the vacancy with someone on a waiting list or with a walk-in customer.
Walk-ins Welcome
• While we encourage scheduling an appointment, we do welcome walk-clients, however, it is based on availability and if we are busy there may be a waiting period, or you might have to schedule an actual appointment.
Cancellation Policy
• Your appointments are very important to our Pink Nails team professionals. We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, please provide us with 24-hour notice. This way, our team of professionals will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc.
• As a courtesy, we do call, the system generates text and/or email to confirm the date and time at least 24 hours prior to your appointment. If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates. You are always welcome to call and double-check any appointments if you’re unsure.
• If you show up to your appointment, cancel any service or add more services on the day of your appointment. You must allow time for your service, and you must give us a 24-hour notice to make adjustments to your appointment.
• Please come to your appointment with an open schedule. Do not book an appointment when you are in a rush, so please do not schedule if you do not have enough time for your appointment. Please just use the walk-in method.
Late/Tardiness
• We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc. It happens, we know! However, your tardiness can affect the remainder of our team’s day by delaying them for their clients who come in on time. For this reason, we have set a few general ground rules for such situations. Clients will generally be allowed a 15-minute grace period. After that time, we will serve you as a walk-in customer. If we are running behind, we will provide a courtesy call or inform you when you arrive, if we cannot reach you on the phone or by text message. If you decide to reschedule for another day, we will provide a courtesy reschedule or salon credit. Lastly, we respect all of our clients, so please respect us and do not book if you are not flexible or in a rush.
Guaranteed Service/Gratuity
• We always want you to be 100% satisfied with your services. If you are not 100% satisfied, we ask that you let us know before you leave the salon or please contact us within 3 days. Any issues reported longer than 3 days from the original appointment date will not immediately be considered a redo but will be assessed on a case-by-case basis.